Customer Web Portal
Welcome to the customer web portal! Global Cloud Xchange is committed to providing comprehensive customer support of which this web portal is just a part. The portal offers customers easy and instant desktop access to a suite of valuable functions and resources.

Through the portal, customers can:
  • Measure service performance, including service port utilization
  • Monitor Global Cloud Xchange's network performance
  • Confirm and measure performance against SLA metrics
  • View monthly invoices
  • Open a ticket on any active service/service node
  • View any open ticket
  • View any closed/resolved tickets for the last 30 days
  • Resolve any ticket opened online
  • Contact the Enterprise Services Network Operations Center (ESNOC)
  • Order new services
  • Access documentation and reference materials
You will note that we have recently added some new functions to the site and revamped its look and feel. Please feel free to provide us with feedback on the new portal by emailing us at: support@globalcloudxchange.com We are always eager to hear from our customers.

Sincerely,

Global Cloud Xchange Customer Experience Team

Global Cloud Xchange reserves the right to alter format and/or content of the portal at any time for any reason, without prior notification.
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